I used my eGift code in the store, and the cashier did not accept. What do I do?

We are sorry for the inconvenience this may have caused. For invalid codes during the redemption at the store, you may request the cashier/manager to contact the Giftaway store compliance officer directly to resolve it in-store.

If the error persists and the issue cannot be resolved immediately, kindly contact us via email at support@giftaway.ph with the following details so we can coordinate with the merchant:

-   Store name:

-   branch location:

-   date and time of visit:

-   eGift code/s presented:

-   Customer’s name:

-   Customer’s email address:

-   Customer’s contact number:

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