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eGift Purchase and Redemption
Know how to enjoy your eGifts!
- Do eGifts expire?
- Where can I see my eGifts?
- My recipient says they did not receive their eGift. What do I do?
- Can I transfer my eGift?
- I get an error with the eGift code when I use it online. What do I do?
- I lost access to my phone number and email, and can't access my eGifts. Is there any way to retrieve them?
- How soon can I use my eGift?
- Can I convert eGifts to cash?
- What do I have to bring or prepare to use the eGift?
- The merchant I want is not in the catalogue! Can I make a request?
- How will I know if my eGift has been redeemed already?
- How can I check the status of my eGift (if it's expired or not)?
- Where can I use my Universal eGift?
- I used my eGift code in the store, and the cashier did not accept. What do I do?
- How many eGifts can I use in one transaction?
- I made a mistake in the email address/phone number of the recipient. What do I do?
- Can I exchange an eGift that I've received for another merchant?
- The merchant doesn't know what to do with the eGift. What do I do?
- How do I order or purchase an eGift?
- How will I know that the recipient/s have received their eGift/s?