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• My e-wallet eGift was marked 'Redeemed', but the top-up amount is not showing in my account.
• Can I convert eGifts to cash?
• My recipient says they did not receive their eGift. What do I do?
• How will I know if my eGift has been redeemed already?
• I placed an order at giftaway.ph and need to change the recipient's email address/mobile number. What should I do?
• Can I transfer my eGift?
• How soon can I use my eGift?
• What are the official contact channels of Giftaway?
• Where can I use my Universal eGift?
• What is an eGift/eGC?